123go Privacy Policy – Our Commitment to Protecting Your Data

This Privacy Policy 123go's services, including the website, mobile application, and any related services. When you 123gocreate an account, place bets, or simply browse, we collect certain information.

We believe transparency is the foundation of trust. This Privacy Policy holds nothing back – every piece of data we collect is clearly explained, along with exactly why we need it and how it is used.

123go We only collect data that is strictly necessary — nothing more. Below is a full breakdown.

123go Collected data is used solely for specified purposes. Your information is never sold to third parties for commercial use.

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To send bonuses, promotions, and offers (you can opt out of this at any time).
• To prevent fraud, money laundering, and unauthorized access.
• To identify and resolve technical issues on the platform.
• To meet legal obligations and submit reports to regulatory authorities.
• For statistical analysis to further improve the user experience.

123go Does not sell, rent, or commercially distribute your personal data. However, information may be shared with third parties in the limited circumstances outlined below.

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, or crypto gateways to process deposits and withdrawals.
• Identity Verification Services: We work with licensed verification agencies to complete the KYC process.
• Legal Authorities: Information may be disclosed in response to court orders, government investigations, or other legal obligations.
• Fraud Prevention: Blacklist information may be shared with other licensed operators in line with industry standards.
• Business Changes: In the event of a company merger or acquisition, data may be transferred. Users will be notified in advance.

123go's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

123go Industry-leading security technology is used to protect your personal and financial information. Our security framework is multi-layered and regularly reviewed.

• SSL/TLS Encryption: All data transfers across the website and app are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP-based authentication for added security during login and withdrawals.
• Encrypted Database: All stored data is protected with AES-256 encryption.
• Firewall & DDoS Protection: Advanced firewall systems to keep our servers protected against external threats.
• Regular Security Audits: Regular penetration testing and security assessments conducted by independent third-party experts.
• Staff Training: All our staff receive regular training on data privacy.

123go Your data is never retained longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Active Account: All data is retained for as long as your account remains active.
• After Account Closure: Financial transaction records are retained for a minimum of 5 years in compliance with legal obligations.
• Marketing Data: If you cancel your subscription, your data will be deleted within 30 days.
• Security Logs: Login and activity logs are kept for up to 12 months for fraud prevention purposes.
• KYC Documents: Under licensing regulations, data may be retained for up to 7 years after an account is closed.

123goYou have specific rights over your personal information on . Contact our support team to exercise any of these rights.

123go Strictly prohibits anyone under 18 from using the platform. We never knowingly collect or process data from minors.

• Age verification is mandatory at the point of registration.
• Where there is reasonable doubt, identity verification is carried out via national ID card or passport.
• If a minor's account is identified, it is immediately suspended and all associated data is deleted.
• Parents or guardians can contact us regarding an account belonging to a minor.

For any questions, requests, or complaints regarding this Privacy Policy 123goContact . Our dedicated privacy team will handle your matter with the utmost care.

• Email: support@123go.wine
• Live Chat: Available on the platform 24/7.
• Response Time: 48 hours for general requests; 14 business days for complex matters.